Refund Policy

The agreement between Stoke Foiling and the customer comes into effect upon the date of purchase. If the customer subsequently decides to cancel the order, Stoke Foiling may at its discretion provide a refund, but subject to a deduction of any costs incurred in preparing the Product for sale.

In the event of a customer cancellation or return due to a change of mind, a 6% fee will be applied to cover associated banking and administrative processing costs.

The foregoing does not preclude any cancellation right or refund entitlement arising under the Australian Consumer Law or other applicable consumer protection legislation.